Expansion Account Executive

Job Summary

Owning a dedicated portfolio of existing SMB and Mid-Market customers, the full-time Expansion Account Executive will manage renewals and expansion opportunities while collaborating with technical teams to deepen customer relationships in a fast-growing, remote-first environment.

Key responsibilities:

• Own renewals and expansion across assigned accounts, focusing on growth and retention targets
• Identify and surface expansion opportunities such as additional seats and new use cases
• Collaborate with Sales Engineering and Customer Engineering for technical discussions with customers

Required qualifications:

• 3+ years of experience in SaaS account management, renewals, or customer success with a commercial quota component
• Proven track record of driving expansion in existing accounts, preferably in technical or data-adjacent software
• Comfortable in a newly established function with no existing playbook
• Ability to conduct commercial conversations while partnering with technical teams
• Strong discipline in maintaining pipeline and forecast hygiene across a large portfolio