Experience Architect
Job Summary
To support enterprise customer implementations, the full-time remote Experience Architect will design, validate, and document solutions while collaborating with cross-functional teams and ensuring alignment with customer needs and platform capabilities.
Key responsibilities
- Own solution design across the Discover, Define, and Design stages of the Salesforce Delivery Methodology
- Evaluate and recommend the appropriate mix of Slack/Slack AI capabilities versus custom configurations
- Produce and maintain solution design artifacts that development and QA teams can build against
Required qualifications
- 8-10+ years of solution design, architecture, or technical consulting experience, preferably in SaaS and/or professional services
- Demonstrated experience designing enterprise-scale solutions involving collaboration, workflow, or integration platforms
- Working knowledge of the Salesforce Delivery Methodology and Slack/Slack AI product capabilities
- Hands-on familiarity with integration patterns and API-based architecture, ideally including Salesforce products
- Natural curiosity and a habit of sharing design knowledge and patterns with others
Complete Job Description
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