Experience Designer
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Job Summary
To support a leading healthcare organization, the temporary Experience Designer will work remotely for six months, focusing on end-to-end discovery, user research, and service blueprinting to enhance clinical platforms and streamline workflows for healthcare professionals.
Key Responsibilities
- Lead comprehensive discovery and user research to understand clinical staff interactions with internal systems
- Develop detailed personas, user journeys, and service blueprints to document interactions and identify consolidation opportunities
- Collaborate with cross-functional teams to define workflow patterns and provide foundational UI design guidelines
Required Qualifications
- Proven experience in user research, persona creation, and journey mapping
- Strong background in designing complex enterprise productivity tools and internal workflows
- Familiarity with database hierarchies and complex data flows across systems
- Ability to navigate ambiguity and lead discovery initiatives
- Portfolio showcasing complex systems thinking and end-to-end design artifacts
Complete Job Description
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