Job Summary

A company is looking for a Software Engineer.

Key Responsibilities:

• Provide technical support to customers, answering questions and solving issues
• Fix bugs in the product and create solutions for clients
• Elevate and scale the technical support process, improving debugging tools and support escalation processes

Required Qualifications:

• 5+ years experience as a support engineer for developer tools
• 3+ years experience working as support for cloud-based solutions
• 3+ years experience with using or supporting tools in the Modern Data Stack
• Ability to debug and resolve complex technical issues
• Experience in a high-functioning engineering organization working on large-scale distributed systems or B2B SaaS applications