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Experienced Software Engineer
Job Summary
A company is looking for a Software Engineer.
Key Responsibilities:
- Provide technical support to customers, answering questions and solving issues
- Fix bugs in the product and create solutions for clients
- Elevate and scale the technical support process, improving debugging tools and support escalation processes
Required Qualifications:
- 5+ years experience as a support engineer for developer tools
- 3+ years experience working as support for cloud-based solutions
- 3+ years experience with using or supporting tools in the Modern Data Stack
- Ability to debug and resolve complex technical issues
- Experience in a high-functioning engineering organization working on large-scale distributed systems or B2B SaaS applications
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COMPLETE JOB DESCRIPTION
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