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External Hub Programs Director

Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Sep 17, 2026
This job expires in: 30 days

Job Summary

To enhance patient experience and operational effectiveness, the full-time remote External Hub Programs Director will oversee vendor performance management, ensure compliance with service level agreements, and drive continuous improvement across multiple external hub partners.

Key responsibilities:
  • Oversee external hub vendor performance, ensuring adherence to contractual obligations and quality standards
  • Monitor financial performance and implement risk mitigation strategies related to vendor operations
  • Partner with AbbVie Patient Services to translate strategic priorities into operational execution and performance enhancements
Required qualifications:
  • Bachelor's Degree required
  • 7+ years of experience in vendor management, operations leadership, or patient services
  • Experience within healthcare, biopharma, or specialty pharmacy preferred

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