Fax Administrator

Job Summary

To support the Medical Necessity/Benefit Administration Department, the remote Fax Administrator will manage incoming faxes, categorize them, and ensure timely forwarding of documents while maintaining communication logs and providing maintenance on fax machines.

Key responsibilities

• Oversees and categorizes all incoming Medical Necessity Review Forms received by fax, mail, or electronically
• Logs and counts the total number of faxes received hourly, ensuring timely forwarding to the Front End Supervisor
• Communicates with practitioners regarding fax transmission issues, making a minimum of 35 calls per day

Required qualifications

• High school diploma required
• Zero to one year of general clerical experience
• Ability to maintain confidentiality in all matters
• Demonstrated customer service skills to meet internal and external needs
• Strong organizational and time management skills