Federal Renewals Manager

Job Summary

Managing a strategic portfolio of federal business, the full-time Federal Renewals Manager will focus on disciplined renewal management, customer engagement, and collaboration with cross-functional teams to drive revenue growth and retention in a remote setting.

Key responsibilities

• Manage and track a federal renewals book of business to grow monthly and annual recurring revenue
• Negotiate renewal terms and pricing while emphasizing upsell and multi-year agreements
• Develop and execute strategies for customer retention and revenue maximization using market analysis and customer data

Required qualifications

• 3+ years of experience in a SaaS or cloud company, particularly in sales, customer success, or renewals
• Experience working within the Federal vertical
• Proven ability to manage complex renewal negotiations and multi-year contracts
• Strong collaboration and relationship-building skills with a track record of client satisfaction
• Proficiency in renewal forecasting and opportunity management using CRM tools like Salesforce and Clari