Field Service Coordinator
Job Summary
Supporting a wide variety of Field Services-related work, the full-time remote Field Service Coordinator will manage daily business tasks, coordinate with various departments, and ensure smooth customer service operations during Eastern/Central Time Zone hours.
Key responsibilities
- Manage service operations scheduling, completion, and invoicing to customers
- Create and issue purchase orders to third-party contractors while overseeing administrative personnel tasks
- Resolve customer service issues and maintain communication regarding order tracking and on-site service requirements
Required qualifications
- Associate degree preferred or equivalent experience
- Three to five years of experience in a technical customer service role
- Experience with Microsoft Office Suite and familiarity with ERP systems
- Prior experience using Salesforce or scheduling software
- Basic bookkeeping and financial skills
Complete Job Description
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