Field Service Leader - NC
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Oct 06, 2026
This job expires in: 30 days
Job Summary
Leading the charge for service excellence, the full-time Field Service Leader - NC will drive performance metrics, maximize billable hours, and ensure a 24-hour service response while managing a team of Service Engineers onsite.
Key responsibilities
- Champion the Phillips Customer Experience by maintaining high service standards and quick response times
- Drive financial performance through effective management of service metrics and revenue generation
- Lead and develop Service Engineers by fostering a culture of continuous improvement and accountability
Required qualifications
- Proven experience in service management or a related field
- Strong background in leading teams and driving performance metrics
- Ability to engage with customers and resolve complex service challenges
- Experience in financial management related to service operations
- Commitment to fostering a positive and high-performance work culture
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