Financial Aid Advisor II

Job Summary

Providing expert guidance on financial aid, the full-time Financial Aid Advisor II will assist new, continuing, and returning students with financial planning, application processes, and compliance with federal and state regulations in a virtual setting.

Key responsibilities:

• Package financial aid for assigned students and communicate plans effectively to students and parents
• Guide students through the financial aid process, ensuring all required documentation is complete and accurate
• Collaborate with Admission Representatives to deliver outstanding service to prospective students and their families

Required qualifications:

• Bachelor's degree in a related discipline or Associate's Degree with 3 years of relevant experience, or 5 years of experience in federal and student financial aid
• Experience in financial aid or accounting is required
• Proficiency in MS Office and familiarity with financial aid software (Campus Vue/Campus Nexus preferred)
• Ability to make presentations and interact effectively in one-on-one settings
• Strong customer service skills and the ability to manage multiple tasks independently