Financial Aid Counselor
Job Summary
Providing specialized financial aid advising for graduate online programs, the full-time Financial Aid Counselor will guide students through federal, state, and institutional aid processes while ensuring compliance with regulations in a virtual environment.
Key responsibilities:
- Serve as the primary financial aid contact for graduate students enrolled in online programs
- Advise students on eligibility, application processes, and financial aid options, including loans and scholarships
- Process and review financial aid applications and maintain accurate student records within the financial aid management systems
Required qualifications:
- Bachelor's degree or equivalent combination of education, experience, and training
- 1-3 years of experience in financial aid administration
- Working knowledge of federal Title IV financial aid programs, particularly for graduate-level loans
- Experience with student information systems and financial aid management software
- Strong ability to explain complex financial information clearly and compassionately
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