Financial Assistance Specialist

Job Summary

Working remotely in a full-time capacity, the Financial Assistance Specialist will prepare patient estimates, assist with financial counseling, and resolve insurance and payment issues prior to services being rendered.

Key responsibilities

• Prepares patient estimates and collaborates with clinics and patients on financial inquiries
• Verifies insurance eligibility and coverage while entering detailed notes on financial status
• Identifies gaps in patient coverage and escalates payment issues to management as needed

Required qualifications

• High school diploma or equivalent; an associate's degree in business or healthcare-related field is preferred
• Strong interpersonal and communication skills, with English proficiency in speaking, reading, and writing
• Previous experience in estimation, authorization, or insurance referral is preferred
• Experience in a healthcare organization is preferred
• Bilingual skills are a plus