Financial Care Counselor

Job Summary

To support the Patient Revenue Management Organization, the full-time remote Financial Care Counselor will manage patient accounts, ensuring compliance with insurance requirements, facilitating payment options, and providing financial counseling to patients.

Key responsibilities

• Accurately complete patient accounts and ensure all insurance requirements are met prior to patient arrival
• Analyze insurance coverage and benefits, obtain prior authorizations, and resolve claim rejections
• Calculate and collect cash payments, assist with payment arrangements, and document billing system updates

Required qualifications

• High school education with some postsecondary education preferred
• Two years of experience in hospital service access, clinical service access, or billing and collections
• Associate's degree in a healthcare-related field and one year of public interaction experience, or a bachelor's degree with one year of public interaction experience