Financial Clearance Representative

Job Summary

To support a dynamic healthcare team, the full-time remote Financial Clearance Representative will manage patient coverage information, verify insurance eligibility, and provide financial liability education while ensuring a seamless customer experience.

Key responsibilities

• Contact patients to collect accurate coverage information and verify insurance eligibility
• Utilize health information systems to reduce duplicate patient records and assess financial ability to pay for services
• Provide patients with financial liability education and collect necessary copayments and deposits

Required qualifications

• High school diploma/GED with 1+ years of experience in insurance, healthcare, or a related field
• Proven customer service skills with the ability to work in a fast-paced environment
• Experience with PC applications including MS Office and Internet
• High level of interpersonal skills to handle sensitive situations and establish effective working relationships
• Ability to maintain employer training requirements