Financial Product Support Specialist
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Job Summary
Providing financial and technical product support to clients, the full-time remote Financial Product Support Specialist will assist users of Moody's Analytics Lending Solutions products, interpreting outputs and delivering solutions to enhance business outcomes.
Key responsibilities
- Deliver financial and technical support to clients, helping them leverage software for improved business results
- Assist clients in interpreting product outputs related to financial analysis and credit risk assessments
- Communicate effectively with clients and internal teams to provide education on product features and gather feedback for continuous improvement
Required qualifications
- Bachelor's degree required; concentration in Finance, Accounting, Economics, or Computer Science preferred
- 1-3 years of experience in client support, customer service, or financial services
- General understanding of financial statements and key accounting concepts
- Experience in the financial industry, such as banking or commercial lending, preferred
- Basic knowledge of database administration tools and credit risk concepts preferred
Complete Job Description
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