Financial Specialist I

Job Summary

Providing customer service for multiple lines of business, the full-time remote Financial Specialist I will ensure accurate financial payment for account resolution, act as a contact for inquiries, and train for higher-level roles while learning company policies and procedures.

Key responsibilities

• Manage inquiries from internal and external customers regarding account resolution
• Ensure timely follow-up on claims for services across all lines of business
• Train for advancement to higher-level Financial Specialist positions while learning relevant policies and procedures

Required qualifications

• High school diploma or equivalent required; college education preferred
• One year of experience in collections, finance/accounting, or medical billing required
• One year of medical business office experience preferred
• Familiarity with EPIC Software, ICD-9, or CPT is preferred
• Knowledge of medical terminology is advantageous