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FINRA Licensed Customer Service Representative

Location: Remote
Compensation: Hourly
Reviewed: Mon, Oct 12, 2026
This job expires in: 30 days

Job Summary

Providing exceptional service in a hybrid role, the full-time FINRA Licensed Customer Service Representative will manage incoming calls from investment professionals and plan sponsors, educate customers on financial products, and ensure compliance with regulatory requirements.

Key Responsibilities
  • Receives and responds to incoming calls regarding various financial products and services
  • Interprets changes to products and proactively offers consultative expertise to clients
  • Maintains accurate documentation of customer interactions to enhance relationships and ensure compliance
Required Qualifications
  • Associate's Degree in finance, business administration, insurance, economics, or communications
  • Minimum of one year of customer-facing experience in insurance, banking, or financial services
  • Experience working in compliance-heavy environments, such as FINRA
  • Knowledge of various insurance products and their legal implications
  • Preferred certifications include FINRA series 6 and/or 26 licenses

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