Florida Licensed Consumer Access Specialist

Job Summary

Working remotely on a full-time basis, the Florida Licensed Consumer Access Specialist will perform Medicare compliance reviews, create patient financial estimates, and coordinate with insurance companies to verify eligibility and obtain pre-authorizations.

Key responsibilities

• Conduct Medicare compliance reviews and issue Advance Beneficiary Notices of Noncoverage as needed
• Create accurate financial estimates for patients and manage payment collections or plans
• Register patients for services while ensuring accuracy and minimizing duplication of medical records

Required qualifications

• High School diploma or equivalent
• Experience in a customer service-related field
• Basic knowledge of medical terminology and insurance benefits
• Familiarity with Microsoft programs and electronic health record systems
• Bilingual in English and Spanish is preferred