Florida Licensed Member Services Specialist
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Job Summary
Serving as the first point of contact for Hope PACE, the part-time Florida Licensed Member Services Specialist will triage phone calls, perform administrative duties, and manage computer data entry related to patient care and demographics in a remote setting.
Key responsibilities
- Triage phone calls and ensure messages are directed appropriately
- Perform administrative tasks including filing, scheduling, and maintaining office supplies
- Collaborate with the interdisciplinary team to coordinate care and document participant information
Required qualifications
- High School Diploma
- Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs
- At least 2 years of secretarial experience, preferably in a medical office
- Strong knowledge of MS Word and general computer skills
- Valid State ID
Complete Job Description
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