Florida Licensed Patient Services Specialist

Job Summary

The full-time Florida Licensed Patient Services Specialist will perform patient onboarding, benefit verification, and prior authorization processes remotely, ensuring efficient prescription fulfillment and enhancing patient outcomes.

Key responsibilities:

• Manage patient onboarding and benefit verification to facilitate prescription fulfillment between healthcare providers and pharmacies
• Obtain insurance benefits and patient information for prior authorization requests, ensuring timely reimbursement for medications and services
• Document activities and maintain files within the health system's electronic medical record system to support workflow management

Required qualifications:

• CPhT certification is mandatory
• 2+ years of relevant experience in Medical Office Administration, Patient Financial Services, or similar fields
• Technical vocational training or equivalent combination of experience and education; a Bachelor's degree is preferred
• Familiarity with insurance/claims processing and pharmaceutical products is essential
• Demonstrated competence in Microsoft Excel and Word