Florida Licensed Pharmacy Technician

Job Summary

To support a clinical team in Medication Therapy Management, the fully remote MTM Pharmacy Support Specialist will engage patients through outbound calls, verify medication information, and document responses while coordinating with clinical pharmacists.

Key responsibilities

• Make outbound calls to conduct annual medication reviews with patients
• Verify and document prescription medications and update patient records accordingly
• Coordinate warm transfers and conference calls with clinical pharmacists

Required qualifications

• High School Diploma or GED
• Previous call center, healthcare customer service, or patient support experience
• Basic computer skills and proficiency in Microsoft Office
• Ability to maintain confidentiality and handle sensitive patient information
• Comfortable handling a high volume of phone interactions