FNOL Customer Service Representative
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing quality inbound communication services, the full-time FNOL Customer Service Representative will accept calls to record First Notice of Loss (FNOL) claims while working remotely in a supportive and flexible environment.
Key responsibilities
- Accept inbound calls from engineers and technicians reporting FNOL
- Accurately enter data into a customized database while providing outstanding customer service
- Analyze photos and map locations to report underground damage to locate companies when applicable
Required qualifications
- High School Diploma or equivalent
- 6 months to 1 year of previous customer service call center experience
- Typing speed of at least 55 words per minute, error-free
- Proficiency in Microsoft Excel, Word, Outlook, and internet searches
- Ability to analyze and interpret photos to determine damage
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,518 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
