Forward-Deployed Engineer
Job Summary
Blending client engagement with technical expertise, the full-time remote Forward-Deployed Engineer will manage onboarding technical discussions, translate client requirements into product terms, and develop client-specific configurations and integrations while ensuring ongoing account success.
Key responsibilities
- Run technical discussions during client onboarding, including architecture reviews and security questionnaires
- Translate client workflow requirements into product capabilities and manage accounts post-go-live for adoption and expansion
- Develop client-specific solutions and documentation, ensuring maintainability and facilitating communication between clients and the engineering team
Required qualifications
- 3+ years in a technical role with client exposure, such as solutions engineering or technical account management
- Ability to read and write production code, demonstrating hands-on technical skills
- Experience in financial services or a strong ability to quickly understand regulated domains
- Proven ability to facilitate technical discussions with various stakeholders, including IT security teams
- Strong writing skills for creating requirement documents, runbooks, and follow-up communications
Complete Job Description
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