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Forward Deployed Engineer

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Location: Remote
Compensation: Salary
Reviewed: Mon, Nov 02, 2026
This job expires in: 30 days

Job Summary

Acting as a bridge between customers and engineering, the full-time Forward Deployed Engineer will engage with healthcare providers to understand their needs, translate those into product requirements, and implement customer-specific changes in a remote setting.

Key responsibilities
  • Support customer relationships post-sale by acting as a technical point of contact and troubleshooting issues
  • Translate stakeholder needs into product features by collaborating with sales, clinical operations, and engineering teams
  • Ship customer-specific changes by writing and modifying strategies, tuning prompts, and coordinating go-live efforts
Required qualifications
  • 5+ years in a role combining engineering with cross-functional or customer-facing work
  • Proficiency in TypeScript/Node.js for feature development and debugging
  • Experience identifying product gaps from stakeholder conversations and driving resolutions
  • Self-directed with the ability to work across teams with minimal oversight
  • Strong written and verbal communication skills for collaboration with diverse teams

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