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Founding Support Engineer
Job Summary
A company is looking for a Founding Engineer (Support) to build an AI-driven support function.
Key Responsibilities
- Design, implement, and manage AI-driven support workflows to handle support volume efficiently
- Directly resolve complex user issues related to APIs, scrapers, and data pipelines
- Create scalable triage systems and documentation for users and AI agents
Required Qualifications
- Minimum of 4 years of professional software development experience
- Strong foundation in engineering and debugging production issues
- Experience with AI tools and a focus on automation
- Ability to explain technical concepts clearly
- Self-starter with experience in building processes in ambiguous environments
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
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