Fraud and Compliance Analyst

Job Summary

To support the detection and mitigation of fraudulent activities, the full-time remote Fraud and Compliance Analyst will utilize various fraud detection systems, investigate fraud scenarios, and manage case documentation while collaborating with industry fraud groups.

Key responsibilities

• Assist in mitigating fraud on the Sinch Voice network using multiple fraud detection systems and tools
• Investigate and analyze various fraud scenarios, including hacking, robocalling, and scam reports
• Create and manage fraud case activity, ensuring detailed documentation and timely resolution of trouble tickets

Required qualifications

• 3+ years of telecommunications experience in fraud or operations
• Associate's degree
• High level of initiative and resourcefulness
• Proven documentation skills with consistent accuracy of details
• Self-starter with a high energy level