Fraud Operations Analyst
Job Summary
Working remotely, the full-time hourly Fraud Operations Analyst will monitor real-time transactions for fraudulent behavior, investigate flagged activities, and collaborate with cross-functional teams to enhance fraud prevention mechanisms.
Key responsibilities
- Monitor and review real-time transactions and customer behaviors flagged for fraud and abuse
- Investigate transactions using internal policies to determine their legitimacy
- Collaborate with analysts and data scientists to improve fraud detection systems and processes
Required qualifications
- Bachelor's degree from an accredited institution
- Minimum 1 year of experience in investigating and resolving fraud incidents
- Experience analyzing data and making decisions in a fast-paced environment
- Demonstrated experience working with large language model tools like Claude
- Ability to self-start and work independently after training
Complete Job Description
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