Fraud Project Operations Specialist
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Job Summary
Supporting the USPS team, the full-time remote Fraud Project Operations Specialist will manage cross-functional communications, oversee business and IT requirements development, and deliver strategic operational solutions while engaging with stakeholders and coordinating industry activities.
Key responsibilities
- Oversee the development, review, and prioritization of Business Needs Statements for new feature implementation
- Liaise between Product Prep and Payment teams and IT to ensure timely communication and resolution of action items
- Analyze current business processes to identify opportunities for improvements and automation
Required qualifications
- Bachelor's degree with 8-10 years of experience in technical project management, business process improvement, or related fields
- Consultancy experience with large, complex projects
- Advanced skills in Microsoft products, including Power Apps and Power BI
- Ability to thrive in an autonomous and collaborative virtual environment
- Must be able to obtain a Position of Public Trust Clearance as a US Citizen or Permanent Resident
Complete Job Description
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