Freelance Community Manager
Job Summary
Working remotely on a contracted basis, the Freelance Community Manager will respond to client inquiries on social media, assist in content scheduling, and help identify community insights while maintaining brand voice and high responsiveness.
Key responsibilities
- Respond to questions and comments on clients' social media channels during established community management hours
- Assist with scheduling and publishing content in real-time according to client content calendars
- Help identify trends and community insights for monthly reports and strategic direction
Required qualifications
- Available for weekend, night, and holiday shifts, with occasional weekday coverage as needed
- Interest in social media with up to 2 years of relevant experience preferred
- Experience with community management tools such as Sprinklr, Sprout Social, or Khoros is preferred
- Service-oriented mindset with a passion for bringing brands to life on social media
- Strong written communication skills
Complete Job Description
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