French Speaking Client Advisor

Job Summary

Fluent in French, the full-time Client Advisor will engage in proactive outbound calls to at-risk fleet account owners, manage daily outreach queues, and ensure customer satisfaction while working remotely.

Key responsibilities

• Conduct outbound calls to diagnose customer concerns and deliver value, aiming to retain accounts
• Log interactions and maintain accurate CRM documentation to support retention strategies
• Participate in coaching sessions to continuously improve conversation skills and performance

Required qualifications

• Fluency in French
• 1-3+ years of experience in outbound sales, retention, or account management
• Proven ability to handle objections and engage decision-makers effectively
• Strong operational discipline in tracking and documenting CRM activities
• Goal-driven mindset with a commitment to achieving retention targets