Fulfillment Coordinator

Job Summary

To ensure timely and accurate fulfillment of medical information requests, the full-time Fulfillment Coordinator will manage daily fulfillment queues, prepare and ship response materials, and maintain documentation within the Medical Information Management System, working remotely.

Key responsibilities

• Print, pack, and prepare shipments in accordance with established procedures
• Ensure timely fulfillment of inquiries in accordance with service-level agreements
• Monitor order status and proactively resolve fulfillment issues or delays

Required qualifications

• High school diploma or equivalent
• Strong attention to detail and commitment to quality
• Excellent organizational and time-management skills
• Proficiency with Microsoft Office applications, particularly Outlook, Word, and Excel
• Experience with shipping and mailing operations preferred