Fundraising Operations Coordinator

Job Summary

Working remotely in a full-time capacity, the Fundraising Operations Coordinator will assist public media organizations with donor inquiries, coordinate pledge drives, and facilitate donor membership benefits while gaining experience in non-profit fundraising practices and CRM systems.

Key Responsibilities

• Assist partner station development staff by researching and resolving donor issues submitted through the case management system
• Coordinate station pledge drives by creating campaigns and tracking pledge program performance and success
• Facilitate the fulfillment of donor membership benefits, including thank-you gifts and pledge acknowledgements

Required Qualifications

• Bachelor's Degree or equivalent work experience
• Experience with CRM systems, such as Salesforce or RevCRM, is a plus
• Non-profit or related experience through internships or coursework is preferred
• Proficiency with the Microsoft Office Suite
• Commitment to learning and adapting in a fast-paced office environment