Gaming Knowledge Manager
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Job Summary
Leading the strategy and delivery of knowledge experiences, the full-time remote Knowledge Manager will manage a team of writers to create accessible content, drive knowledge management initiatives, and enhance operational efficiency through AI-powered solutions.
Key responsibilities
- Lead and develop a team of knowledge writers, setting expectations for content quality and performance
- Drive knowledge management initiatives across various business areas to improve operational efficiency
- Partner with cross-functional teams to translate complex processes into clear, actionable content
Required qualifications
- Bachelor's Degree in English, Communications, or a related field, or equivalent professional experience
- At least 6 years of experience in knowledge management, content strategy, or a related field
- Minimum of 2 years of people management experience with a proven ability to lead teams
- Experience managing cross-functional projects and competing priorities in a fast-paced environment
- Strong understanding of user experience and content design principles, including information architecture and content governance
Complete Job Description
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