Gaming License Manager, Loyalty Operations
Job Summary
Driving enhancements in player engagement, the full-time Manager, Loyalty Program Operations will analyze loyalty program performance and connect insights to business strategies while working remotely.
Key responsibilities
- Develop a comprehensive understanding of loyalty program mechanics and serve as a resource for program-related inquiries
- Track and report on key performance indicators related to player engagement and program effectiveness in collaboration with the Analytics team
- Coordinate the execution of loyalty program enhancements, including operational requirements and cross-functional collaboration
Required qualifications
- At least 5 years of experience in loyalty programs, rewards, or consumer analytics
- Proficiency in SQL with strong analytical skills to validate and interpret complex data
- Understanding of loyalty program economics and performance measurement
- Experience utilizing AI tools and automation for analytical and operational efficiency
- Strong operational judgment with the ability to translate complex ideas into actionable requirements
Complete Job Description
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