Georgia Licensed Customer Service Agent
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Job Summary
To support a growing insurance service team, the full-time Georgia Licensed Customer Service Agent will take inbound calls from policyholders, manage service requests, and provide exceptional customer care in a fully remote environment.
Key responsibilities
- Taking great care of customers by addressing their inquiries and identifying additional needs
- Answering inbound calls and processing service requests related to vehicles, drivers, and policy documents
- Providing feedback to improve product offerings based on customer interactions
Required qualifications
- Prior experience in customer service, sales, or hospitality is a plus
- Genuinely friendly and positive attitude with a willingness to work as part of a team
- Strong work ethic and problem-solving skills
- Ability to navigate and understand a variety of insurance products
- Commitment to continuous learning and adapting to product changes
Complete Job Description
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