Glean Administrator

Job Summary

Administering Glean implementations remotely, the full-time Glean Administrator will coordinate configuration requests, change requests, and releases while ensuring proper documentation and tracking of issues across business and technical teams.

Key responsibilities

• Administer Glean configuration in alignment with processes, access controls, and documentation standards
• Prepare and submit comprehensive change requests and release documentation, coordinating scheduling and execution
• Maintain traceable records of requests, decisions, and implementation status while providing regular status reporting

Required qualifications

• Experience administering Glean or a similar enterprise SaaS platform
• Background in configuration management, change control, or IT service management
• Ability to translate business requirements into actionable configuration requests
• Experience preparing implementation plans and release documentation
• Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred