Global Benefits Specialist

Job Summary

Detail-oriented and tech-savvy, the full-time Global Benefits Specialist will manage benefits operations, ensure data accuracy, and provide team member support remotely while collaborating with various stakeholders to enhance the employee experience.

Key responsibilities

• Support benefits operations including enrollments, status changes, and terminations across various platforms
• Reconcile payroll deductions and enrollment records, investigating discrepancies with relevant teams
• Create educational materials and deliver virtual orientations to simplify benefits information for team members

Required qualifications

• At least 3 years of experience in Customer Success, Support, Finance, Sales Operations, HR, or another operational role
• Strong Excel and analytical skills with the ability to work independently with data
• Experience using AI tools to improve productivity and simplify workflows
• Proven ability to manage competing priorities and follow through independently
• Genuine interest in helping people and collaborating effectively across functions and countries