Global Onboarding Operations Manager

Job Summary

As the Global Onboarding Operations Manager, the full-time remote role will oversee the onboarding process for new GTM hires, ensuring a consistent and engaging experience while developing training materials and managing enablement programs across the organization.

Key responsibilities

• Own the end-to-end management of GTM onboarding cohorts, including scheduling, communications, and feedback collection
• Develop and maintain learning content, creating training materials and e-learning modules in collaboration with subject matter experts
• Coordinate certifications and enablement launches, managing the calendar and tracking milestones for new programs and initiatives

Required qualifications

• Experience running onboarding, training, or enablement programs in a fast-paced GTM or sales environment
• Strong facilitation and presentation skills, with the ability to engage diverse audiences
• Experience developing training materials and e-learning content to enhance skill application
• Proficiency in managing team operations, including OKR tracking and coordinating cross-functional dependencies
• Familiarity with learning management systems and experience in building dashboards and reporting processes