Graduate Systems Support Engineer
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Job Summary
Supporting day-to-day operations of application systems, the full-time Graduate Systems Support Engineer will assist in incident management and contribute to DevOps practices while working remotely from Quito, Ecuador.
Key responsibilities
- Assist with managing and resolving incidents using established processes and tools
- Follow best practices to improve system efficiency, stability, and availability
- Apply knowledge of logging to monitor, alert, and identify root causes of issues
Required qualifications
- Less than one year of professional experience in technology
- Eagerness to learn new technical skills and concepts
- Interest in troubleshooting and using logs for incident identification
- Basic understanding of coding and object-oriented (OO) concepts
- Proficiency in English with strong communication skills
Complete Job Description
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