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Grievances Appeals Representative II
Job Summary
A company is looking for a Grievances & Appeals Representative II.
Responsibilities:
- Review and assign cases to associates for resolution
- Communicate case assignments to leadership and other associates via email and MedHok
- Work Monday - Friday, with occasional late shifts and rotating weekend shifts
Required Qualifications:
- Minimum 1 year of customer service and data entry experience
- Experience in a production driven environment
- Availability to work Monday - Friday, with occasional late shifts and rotating weekend shifts
- Passion for improving consumer experiences
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COMPLETE JOB DESCRIPTION
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Company Overview
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