Group Director of Experience Strategy
Job Summary
Leading the execution of omnichannel and personalized experiences, the full-time Group Director of Experience Strategy will manage internal and external workstreams across various brands while ensuring customer experiences align with business goals and user needs in a remote setting.
Key responsibilities
- Lead the execution of core and advanced Experience Strategy deliverables, including Website/IVA Strategy and Omnichannel Plan
- Analyze qualitative and quantitative data to generate actionable insights and develop data-backed strategic recommendations for clients
- Collaborate with senior leadership to define innovative deliverables that drive client success and agency growth
Required qualifications
- Bachelor's degree in marketing, communications, or a related field
- 10+ years of experience in Omnichannel Strategy, Experience Strategy, or Digital Strategy
- Experience in Oncology and the Pharmaceutical, Biotech, or Healthcare Marketing industries
- Strong analytical skills with proven experience using data to inform strategic decisions
- Proficiency with digital collaboration tools and marketing automation platforms
Complete Job Description
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