Group Product Manager
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Job Summary
Leading the execution of an agentic onboarding strategy, the full-time Group Product Manager will drive customer success initiatives, manage a team of PMs, and collaborate with cross-functional teams in a remote environment.
Key responsibilities
- Lead execution of the agentic onboarding strategy for new and existing customers
- Drive insights and health monitoring to enhance customer utilization of products
- Manage support resolution processes to address customer issues effectively
Required qualifications
- 7-10 years of product management experience, including leadership of PMs
- Proven track record of executing complex, multi-team strategies with measurable results
- Experience in improving onboarding or activation in B2B SaaS environments
- Familiarity with AI-powered products and data science tradeoffs
- Strong communication skills and ability to make decisions under ambiguity
Complete Job Description
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