Group Product Manager - Florida

Job Summary

Leading the Customer Experience product area within the Automotive Intelligence Platform, the hybrid Group Product Manager - Florida will oversee product strategy, manage a team of Product Managers, and drive the development of CRM and Omnichannel solutions to enhance customer engagement for automotive retailers.

Key responsibilities

• Own the product strategy and roadmap for CRM and the Omnichannel Platform, aligning them with commercial objectives and retailer needs
• Manage, coach, and develop Product Managers for CRM and Omnichannel, ensuring alignment and effective product execution
• Lead the build-out of the Omnichannel Platform from vision to launch, defining capabilities, MVP scope, and success measures

Required qualifications

• Proven experience as a Senior Product Manager or Group Product Manager in a SaaS, software, or technology environment
• Experience managing and developing Product Managers across connected product areas
• Strong background in CRM, customer engagement, or communications products, preferably in automotive retail
• Experience taking a product from concept to launch, including defining vision and success measures
• Deep understanding of customer data management, privacy considerations, and the automotive retail customer journey