Growth Operator
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Job Summary
Owning the activation and conversion funnel end-to-end, the full-time remote Growth Operator will manage landing pages, eligibility flows, booking processes, and lifecycle messaging to ensure prospective patients show up for their advocate intro calls while driving ongoing engagement and referrals.
Key responsibilities
- Own the full activation-to-show funnel, ensuring smooth transitions from landing page to advocate intro call
- Run a weekly experimentation cadence to prioritize hypotheses, ship tests, analyze results, and document learnings
- Build and optimize lifecycle flows in Customer.io to enhance bookings and reduce no-shows
Required qualifications
- 3-7 years of experience in growth with direct ownership of a consumer funnel
- Proven track record of improving activation, booking, or show-rate metrics through testing
- Hands-on experience building lifecycle flows in Customer.io or similar platforms
- Self-sufficient in analytics with the ability to pull and interpret data without needing an analyst
- Experience in Medicare, healthcare, or compliance-constrained consumer categories is preferred
Complete Job Description
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