GTM Strategic Accounts Member

Job Summary

To support a growing enterprise team, the full-time salaried GTM Strategic Accounts Member will manage inbound customer interest, lead technical and commercial discussions, and coordinate cross-functional efforts to close agreements while ensuring customer renewals and satisfaction.

Key responsibilities

• Own inbound interest in GroqCloud, guiding prospective customers from first contact through qualification
• Lead conversations to understand customer workloads and translate their inference needs into appropriate Groq solutions
• Coordinate with various teams to ensure timely progress of agreements and maintain a disciplined renewal practice

Required qualifications

• 5 to 8 years in a customer-facing technical role, such as solutions engineering or technical account management, preferably in AI, ML, or cloud infrastructure
• Hands-on familiarity with LLM inference and the technical aspects of capacity management
• Strong consultative skills with the ability to diagnose customer needs and provide appropriate solutions
• Commercial fluency in pricing, order forms, and enterprise contract mechanics
• Exceptional organizational skills and a proactive, entrepreneurial mindset