Guest Services Coordinator

Job Summary

Providing exceptional service to internal and external customers, the full-time hourly Guest Services Coordinator will support Sales and Marketing by managing guest qualifications and coordinating agents for vacation ownership sales presentations in a remote setting.

Key responsibilities

• Manage daily sales rotation and adjust assignments based on tour integrity and attendance
• Verify guest qualifications and assist with the technical setup for virtual tours
• Ensure timely and accurate input of information into the system while maintaining high customer service standards

Required qualifications

• Experience in customer service or sales support roles
• Proficiency in using computer systems for data entry and reporting
• Ability to work flexible hours, including varying shifts
• Strong organizational skills for managing multiple tasks and priorities
• Familiarity with virtual communication platforms