Head of Business Operations

Job Summary

Seeking a full-time Head of Business Operations in a hybrid role, this position will manage day-to-day operations with a focus on sales and marketing, build reliable systems, and partner with the CEO and Head of Growth to enhance operational effectiveness.

Key responsibilities

• Own systems and workflows for digital subscription, marketing, and product operations, ensuring metrics inform decision-making
• Oversee field sales processes and reporting, coordinating with the Head of Growth to support sales performance and capacity planning
• Assist in deploying AI agents across business systems, documenting requirements, and supporting team training and adoption

Required qualifications

• 8+ years of experience in business operations, revenue operations, or marketing operations within a SaaS environment
• Hands-on experience with digital subscription models, lifecycle marketing, and operational efficiency improvements
• Experience managing operations for a field salesforce, including CRM administration and sales reporting
• Proven ability to partner with technical teams for AI deployment and workflow integration
• Demonstrated track record of hiring and managing teams while working closely with senior executives