Head of Delivery, AI & Automation
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Job Summary
Leading client delivery in a remote capacity, the full-time Head of Delivery, AI & Automation will manage intercultural squads of project and program managers, ensuring programs are delivered on time and within budget while owning the delivery P&L and enhancing operational efficiency.
Key responsibilities
- Oversee a portfolio of client programs, guiding squad leads from planning through delivery to successful handover
- Manage the delivery budget and P&L, maintaining regular communication with leadership regarding project health and client satisfaction
- Drive team development through hiring, mentoring, and performance management, while continuously improving processes and leveraging AI tools
Required qualifications
- 8+ years of experience in client-facing delivery, with at least 3 years in a leadership role
- Proven track record of successfully delivering complex programs on budget
- Experience working in intercultural teams and large enterprises
- Strong commercial acumen related to budgets and resource management
- Familiarity with agentic AI and its application in improving work processes
Complete Job Description
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