Head of Product Experience
Job Summary
Leading product strategy and customer experience transformations, the full-time Head of Product Experience will own the product vision and roadmap while building a high-performing team in a fully remote environment.
Key responsibilities
- Own product vision and roadmap, creating new categories at the intersection of genomics, AI, and consumer health
- Lead the customer journey from onboarding to lifelong engagement, ensuring measurable value at every stage
- Establish processes across Product, Engineering, Bioinformatics, and Design to deliver high-quality products efficiently
Required qualifications
- 10+ years of experience leading product in high-growth consumer environments
- Proven track record of owning product strategy and roadmap from vision to execution
- Deep expertise in consumer subscription products and customer lifetime value
- Experience building AI-enabled or data-driven products that simplify complex systems
- Strong analytical skills with a bias toward action and experimentation
Complete Job Description
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