Head of Social Media

Job Summary

Owning the social strategy for Square, the full-time Head of Social Media will manage content creation, community engagement, and performance metrics while collaborating with brand and creative teams to enhance brand perception and integrate organic and paid efforts.

Key responsibilities

• Set and define the social media strategy aligned with Square's brand positioning
• Build and maintain the social content calendar, planning for major campaigns and consistent content
• Oversee community management and social listening, translating insights into actionable recommendations

Required qualifications

• 8 years of related experience with a Bachelor's degree; or 6 years with a Master's degree; or a PhD with 3 years of experience; or equivalent experience
• Proven track record of managing organic social channels with measurable growth and success
• Strong partnership skills and experience collaborating with cross-functional teams
• Deep understanding of audience engagement and relevant social media trends
• Ability to execute strategic initiatives quickly and effectively without excessive process